Returns & Exchanges
At smol, we want you to love every piece you wear, but if something isn't quite right, we offer easy returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.
- 3.Pack and Ship
Place your items in their original packaging, ensure the package is sealed, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.